Privacy Policy


When you register your product for our online warranty, we may collect a variety of information, including your name, address, phone number and email address. The personal information we collect means we can keep record of your warranty. We will never sell or rent this information to others.

We may collect non-personal information such as house type, outdoor space, reason for choosing product, and satisfaction of product for research purposes only to improve The Crop Candle Co. products and services.

If we do combine personal and non-personal information we will treat the information as personal, for the time it remains combined.

By ‘liking’ our social media pages you consent to the collection and use of the information voluntarily provided.

We are committed to protecting your privacy, and personal information will only be used in accordance with the current data protection act.


The Crop Candle Co. uses Google Analytics to collect visitor data and analyse traffic on our site. Whenyou visit our site, a short text file called a cookie is downloaded to your computer, for every page you look at. This information is collected for traffic analysis only, helping us understand customer journeys and interests, which allows us to improve our website. Please note that these cookies do not collect personal information.

You can set your preferences to block or refuse cookies, dependant on the browser you are using.

Cookies are not shared with any third parties.

Persistent Cookies for Site Analytics and Performance

CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.